Contact & Grievance Redressal

Contact Himalaya Trading Company for account, privacy, payment, safety or content concerns.

Effective 20 August 2026 · Version 2026-08-22-v7-profile-photo-rights

Customer supportkaushikscienceprojects@gmail.comWebsite: https://www.mynoni.in

Pravesh Kaushikkaushikscienceprojects@gmail.comBusiness location: Khashra No.68//22/2/2(0-5),84//1/1(7-16).2/2/2(2-3),Khewat No. 68, Khatoni No. 86,mandi adampur-125052

What to include

Send the email linked to your account, a clear description, relevant date and any payment reference. Do not send passwords, OTPs, card PINs or CVV details.

IT and content complaints

Complaints under the Information Technology Rules will be acknowledged within 24 hours and resolved within 7 days. Reported unlawful content categories requiring expedited action will be handled within 36 hours. A complaint from an affected person about private-area exposure, nudity, sexual content, impersonation or an artificially morphed intimate image will be acted on within 2 hours.

Consumer and payment complaints

Consumer or payment complaints will be acknowledged within 48 hours and resolved within one month. Where another mandatory law sets a shorter period, the shorter period applies.

Account deletion

Use the subject “Account deletion request” from your registered email. After identity verification, eligible account data will be deleted or anonymized, while limited legal, billing and security records may be retained where required.